Find any of our stories.
Adrian Puopolo | Director of Human Resources
Casey House, a specialty hospital providing inpatient and outpatient care, faced significant recruitment challenges. These included competing in a vast labour market to attract and secure top talent, and managing the coordination of all parties involved in the hiring process, which led to inefficiencies and communication breakdowns. For 4 years, Casey House has partnered with Scout Talent to address these challenges using our Applicant Tracking System and Recruitment CRM (:Recruit), our onboarding module :Onboard, as well as tapping into our Recruitment Campaign Services when needed. With access to both recruitment technology and specialized recruitment marketing, Casey House effectively advertised its job openings, captured qualified candidates, and consolidated all communications in one place, ensuring a seamless connection from application to offer. Additionally, :Recruit simplified candidate management, enabling efficient and effective hiring practices.

How Casey House Achieved Recruitment Success

A Scout Talent Success Story

Casey House, a specialty hospital providing inpatient and outpatient care, faced significant recruitment challenges. These included competing in a vast labour market to attract and secure top talent and managing the coordination of all parties involved in the hiring process, which led to inefficiencies and communication breakdowns.

For 4 years, Casey House has partnered with Scout Talent to address these challenges using our Applicant Tracking System and Recruitment CRM (:Recruit), our onboarding module :Onboard, as well as tapping into our Recruitment Campaign Services when needed. 

With access to both recruitment technology and specialized recruitment marketing, Casey House effectively advertised its job openings, captured qualified candidates, and consolidated all communications in one place, ensuring a seamless connection from application to offer. Additionally, :Recruit simplified candidate management, enabling efficient and effective hiring practices.

About Casey House

Casey House is a specialty hospital located in downtown Toronto, dedicated to providing groundbreaking care for people living with and at risk of HIV. As the only HIV specialty hospital in Canada, it delivers both inpatient and outpatient services, including unique supervised consumption services within the hospital. Recruitment is a constant focus for Casey House. While they typically hire two or three new employees per month, there are months when this number reaches five or six. Before finding Scout Talent, some of the challenges Casey House experienced included:

“Having that tether between Scout :Onboard and Scout :Recruit to just move our applicants right through the process, having our offer letter templates embedded has really sped up the process.

Before, we’d have to manage reams of email attachments, making sure they got out to the right people. Now everything is contained within a single place that we control who accesses.”

– Adrian Puopolo – Director of Human Resources

The Solution

A combination of leading recruitment software and specialist recruitment support.

The team at Casey House has relied on Scout Talent as their recruitment partner for over 4 years. In response to their specific challenges, Scout Talent has supported Casey House with our leading ATS and Recruitment CRM, :Recruit, our onboarding module, :Onboard (learn more about :Onboard here), alongside our specialist recruitment services.

With Scout Talent’s Recruitment Software and Services, Casey House receives trustworthy support from experienced Recruitment Specialists who act as an extension of their internal hiring team.

What will :Recruit achieve?

Easily post jobs

  • Integrates with your website and top-tier job boards
  • Easily create, edit, and post job ads to multiple job boards simultaneously
  • Attract top candidates with branded talent landing pages

Create a seamless candidate experience

  • Guide candidates to a branded talent landing page (with your logo, colours, and imagery!)
  • Cleanly showcase the opportunity and organisation
  • Build your employer brand

Communicate with the click of a button

  • Strengthen your employer brand through branded email templates
  • Run bulk actions for multiple candidates at once
  • Use event scheduling to book and manage interviews digitally

Build your workflow, your way

  • Assign candidates with statuses and tags (e.g; ‘contacted’ or ‘interview booked’)
  • Allow your hiring managers to get notified
  • View great candidates within minutes of their application
  • Set and report on individual and team KPIs

Screen applications

  • Screen candidates faster using simple automations
  • Set up tailored screening questions that ask candidates for specific information. Screening questions help you to quickly rate applications and find top candidates

Connect with more candidates

  • Create an ongoing expression of interest form
  • Build a talent pipeline of great candidates for future roles
  • Report on which advertising channels perform best

Scout Talent :Recruit is a leading best-of-breed applicant tracking system and recruitment CRM that allows organizations like Casey House to manage their entire talent acquisition process with one powerful platform. Scout Talent :Recruit helps organizations like Casey House to attract and secure top talent, reduce their time & cost to hire, empower collaboration within hiring teams, and securely store candidate data in one centralized place.

“Since we’ve integrated with Scout :Recruit, we have the option to flex and curate with each posting, like requiring cover letters, resumes, screening questions, etc. It really has increased and added the element of intentionality, which I think is really important.”

– Adrian Puopolo – Director of Human Resources, Casey House

Results achieved

“It’s been transformational for us leveraging these tools in the recruiting space.”

– Adrian Puopolo – Director of Human Resources

Over their 4-year partnership with Scout Talent, Casey House has seen transformative results in their talent acquisition processes. With a combination of leading recruitment software and specialist recruitment support, Casey House has:

Enhanced Candidate Reach and Engagement:

With our specialized recruitment software and services, Casey House has significantly expanded their reach to attract high-quality candidates for specialized roles. Our strategic recruitment marketing efforts ensure that Casey House job postings gain maximum visibility among relevant candidate pools.

Streamlined Recruitment Process:

:Recruit has revolutionized the way Casey House manages its recruitment workflow. By automating key tasks such as candidate screening, and internal communications, Casey House has drastically reduced the time required to shortlist and engage potential hires. This efficiency has enabled the small HR team to focus more on strategic initiatives and candidate care.

Refined Onboarding Process:

The onboarding module allowed Casey House to connect applicants to offers seamlessly. Previously, offer letters and candidate communications were handled via email. Now, using :Onboard, they store and streamline all offers and templates, including follow-up information and new employee surveys that help us understand our new hires before they join us.

Improved Hiring Manager and Candidate Satisfaction:

The intuitive features of the platform, such as the ability to share information and ensure hiring managers have access to everything in one place, have enhanced the overall experience for both hiring managers and candidates. This streamlined communication fosters a positive perception of Casey House’s employer brand, improving future recruitment efforts.

Through dedicated support and innovative technology solutions, Scout Talent continues to assist Casey House in meeting its evolving recruitment needs, ensuring it achieves its hiring goals.

Leaders in best-of-breed talent acquisition software

Scout Talent is a comprehensive talent acquisition platform empowering your organization’s strategic growth.

Through continuous improvement and innovation, we support organisations like yours to increase efficiencies and achieve their talent acquisition goals.

G2 reviews NA Summer 2024
More Info
Madeline Cureton | Owner

“I was very satisfied with the management of our advertising campaign this time. I was somewhat anxious when you handed the responsibility of the file over to someone else but the transition was seamless and I received everything that I might need to proceed with an LMIA if it had been required.”

More Info
Dana Cridland | HR Coordinator

Scout Talent helped us fill a position that had been vacant for quite some time. We were happy with the number of qualified candidates the experts at Scout were able to generate for us. The process is very smooth and their platform is user-friendly.

More Info
Sandy Heer | HR Manager

Megan and her team were efficient, professional and very effective in helping us with a difficult role. Their services were customizable to fit what we needed and we are very pleased with how easy they made the process. We made a great hire.

More Info

Taymor made use of Scout Talent’s :Recruit applicant tracking system and recruitment CRM to keep tabs on job applications, evaluate candidates, and quickly spot the best talents. Thanks to this implementation, Taymor managed to achieve an impressive time-to-hire as low as 34 days for certain roles.

How V!VA Reduced Their Recruitment Workload by 33% with Scout Talent's AI Suite

Here’s what V!VA used:

V!VA made use of Scout Talent’s :Recruit applicant tracking system and recruitment CRM, and AI Suite, our AI solutions to help craft job descriptions, improve interview preparation, and enhance the hiring manager experience. Thanks to this implementation, V!VA  managed to reduce the workload of the HR team by 33%.

“I manage anywhere from 40-50 job postings at one time, and I look at every application that comes through. AI [Suite] has made the process of getting through the volume so much easier.”

Matt Uy, Senior Talent Acquisition Specialist,V!VA Retirement Communities

Empowered by :Recruit and AI Suite, V!VA streamlined manual and administrative tasks. Leveraging the power of artificial intelligence, AI Suite empowered them to concentrate on what they do best: finding and hiring the best talent.

Download the Case Study!

More Info
Graham Collins | Owner
  • Professional, knowledgeable and attentive
  • Good value relative to other available recruitment channels
  • Proactive follow up, flexible adjustments based on early results
  • A few UI quirks with the website, nothing major
  • We will use the service again early in 2021
More Info
Eric Venne | Principal
C&GC. Consultations is a Quebec micro-Enterprise.
As our recruiting deadlines were short. I was a little skeptical of the result.
Well your team rose to the challenge. With efficiency and humanity.
More Info
“What we enjoy most about Scout is their customer service, their marketing team and their recruiters are great with communicating with our hiring team. They are in constant communication getting to know us and getting to know the team and really trying to find what type of candidate we’re looking for.” Jasmine Manalo – HR Manager.

How La Rocca Creative Cakes Found Candidates Who Fit with :Essentials

Here’s what La Rocca Creative Cakes used:

“What we enjoy most about Scout is their customer service, their marketing team and their recruiters are great with communicating with our hiring team. They are in constant communication getting to know us and getting to know the team and really trying to find what type of candidate we’re looking for.” Jasmine Manalo – HR Manager.

By adopting the :Essentials ATS, La Rocca Creative Cakes found more qualified applicants, simplified its job application process, and regained full control over its hiring procedures.

What can :Essentials achieve?

Easily post jobs
Create a seamless candidate experience
Communicate with the click of a button
Build your workflow, your way
Screen applications
Connect with more candidates

Empowered by :Essentials, La Rocca Creative Cakes completely transformed their recruitment methods, stating, ‘Before using ST, we used to do job fairs, we used to run in-house recruiting, wed use temp agency, and none of them seem to be really fitting what we needed to do‘. The addition of the easy-to-use ATS software not only modernized their entire hiring process but also significantly expedited their speed-to-hire.

As the company grew, the mounting manual tasks associated with managing job applications via email became overwhelming. La Rocca Creative Cakes eagerly embraced a hiring process revolution with Scout Talent’s :Essentials ATS, and experienced streamlined operations and were then able to deliver an improved candidate experience.

Ready to grow?
Let's get started!

More Info
George Psofimis | Sr Manager Technical Recruiting

Megan and the team jumped right into action once we started the process of engaging them for our Java developer search, we took advantage for the marketing and source talent (shortlist) program . The consultative approach was very much appreciated through the whole process and certainly yielded results and provided Canada wide coverage and marketing for Jonah Group. The shortlisting was accurate and recalibration was swift. I would recommend the approach to others in my field if they are looking for multiple-hire situation.

More Info
Gordon Holley | President and CEO

Scout Talent helped us get better candidates than we had previously and they significantly reduced the amount of work we had to do as part of the hiring process. We get better results with less effort. We’ll definitely use Scout Talent again.

More Info
Rachael Michaud | Payroll Clerk

Megan provides excellent customer service and is very helpful and knowledgeable. She was very helpful in outlining the job campaign and has provided great support through the campaign process. Scout Talent provides an easy to navigate tracking system that makes the recruitment process easier, faster, and less time consuming.

More Info
Carola Cunningham | CEO

I appreciate the time and commitment made to keep me on track and up to date on the status of our file. Kerri was relentless (in a kind way) to make sure all the t’s were crossed and I’s were dotted. My position is incredibly demanding and I was short staffed. Kerri understood my dilemma and the demands I was facing and made the process seamless and user friendly. I appreciated the help and the scoring system to short list candidates

More Info
Dean Clark | Human Resource Manager

“I was pleased with the communication from you and the rest of the staff it made the process very easy.
I was pleased with how fast the Scout Talent had our job posting up and running so we could start seeing resumes. I liked the log in portal that allowed me to rate candidates and view their information. I liked the idea of being able to pin down candidates based on the criteria we had set forth and the ranking system allowed me to pin down the candidates better. We are extremely happy with the candidate we chose for the role and was able to get him via our relationship with the Scout Talent”

More Info
Jason Schmidt | Momentum Design Build

Our experience with Scout Talent has been great!  The process was clearly outlined, the candidates were all well qualified, and we successfully hired a fantastic project manager.

More Info
Kristen Munro | HR Manager

Scout Talent contacted our HR team about helping with our recruitment needs, and at first, we were a bit skeptical. We were already using a popular job board and monitoring it ourselves with a degree of success. However, we agreed to try Scout’s system, and it has returned incredible results for us! We received a huge volume of quality candidate resumes from multiple job boards, in multiple locations, from our customized job ad (written by a dedicated marketing team!) funneled into one streamlined location. This is something we simply could not have done in-house for the same price, and we definitely didn’t have the time or expertise to do it manually. Highly recommend Megan and her team!

More Info

Taymor made use of Scout Talent’s :Recruit applicant tracking system and recruitment CRM to keep tabs on job applications, evaluate candidates, and quickly spot the best talents. Thanks to this implementation, Taymor managed to achieve an impressive time-to-hire as low as 34 days for certain roles.

How Taymor Industries Slashed Its Time to Hire With :Recruit

Here’s what Taymor used:

Taymor made use of Scout Talent’s :Recruit applicant tracking system and recruitment CRM to keep tabs on job applications, evaluate candidates, and quickly spot the best talents. Thanks to this implementation, Taymor managed to achieve an impressive time-to-hire as low as 34 days for certain roles.

By adopting the :Recruit ATS, Taymor simplified its job application process, eliminated time-consuming manual work, and regained full control over its hiring procedures.

What can :Recruit achieve?

Easily post jobs
Create a seamless candidate experience
Communicate with the click of a button
Build your workflow, your way
Screen applications
Connect with more candidates

Empowered by :Recruit, Taymor completely transformed their recruitment methods, stating, ‘The future looks great, especially if you have a tool like :Recruit.’ The addition of the easy-to-use ATS software not only modernized their entire hiring process but also significantly expedited their speed-to-hire.

As the company grew, the mounting manual tasks associated with managing job applications via email became overwhelming. Taymor eagerly embraced a hiring process revolution with Scout Talent’s :Recruit ATS, and experienced streamlined operations and were then able to deliver an improved candidate experience.

Ready to grow?
Let's get started!

More Info
Taylor Carlson | Human Resources

Excellent team and process. We were impressed with their platform and ability to share candidate information, including interviews.

More Info
Brock Roadhouse | Manager of Human Resources

“SCOUT Talent has been a fantastic tool to support our high volume recruitment for our project. The team have provided us with an extended team to streamline our recruitment efforts and ensure our overall success. We greatly appreciate the relationship we have and look forward to their continued support in the years to come”

More Info
Janet Ehrman | Regional Manager

I was unsuccessful after 4 months of searching for the right candidate to fill our Branch Manager vacancy.  That’s when I partnered with Scout Talent.  Within a month we had multiple candidates to choose from and we found exactly who we were looking for to drive our business in the Fraser Valley.  If you are having ANY trouble recruiting talent, you have to call Scout Talent.  Megan and Colleen were excellent to deal with and provided outstanding results.  I will be using them again!

More Info
Brian Renix | Managing Partner

Megan and her team at Scout Talent were able to assist us in recruiting the qualified professionals that we needed, when we needed them. I highly recommend their services.

More Info
Lenetta Parry | Executive Director

“Scout Talent was very helpful to our organization in staffing our Revenue Development and Communications team. They were able to attract a great selection of qualified candidates to choose from. They used a variety of innovative platforms to get the job done while saving me time. The process was fast and effective. Their team was helpful, prompt, attentive and pleasant to work with. I would highly recommend using this service when filling key positions within a company. I personally do not think I will hire any other way ever again!”

More Info
Elsa Dutton | Director of Human Resources

I see Scout Talent as our partner, they help us streamline our work and alleviate pain points. They provide us assistance when we don’t have the resources to get what we need accomplished.They take recruitment off my shoulders and do the heavy lifting for me.

More Info
Marie Hunt | Health Director

“My experience with Scout Talent was very good. We received numerous applications for our job listings. The short-listing and pre-interviews were very helpful in terms of relieving me of my workload. I trusted the expertise of the Scout staff to shortlist according to our job description. We are going to offer positions to a couple of the applicants.”

More Info
Randy Delisle | Talent and Development Manager

Kinetic Construction recently hired Scout Talent to fill a specialized role for our branch in Richmond.

The requirements were carefully compiled and recorded by Scout represented in both a customized web page and regularly refreshed advertising in several markets.

The applicant tracking system Scout uses was both well explained and easy to use. The candidate rating scheme based on our pre-qualifying questions was both effective and easily updated.

Most of all detailed reference checks and an explicit behavioural assessment and related probing questions was provided for our short-listed candidates.

If you are searching for someone as rare as a unicorn, call Scout!

More Info

Since purchasing their first dealership way back in 1962, The Humberview Group has grown to be one of the largest automotive dealer groups in Canada.

Today, they proudly offer 20 Stores – 17 Brands – 5000 Vehicles – 1 Promise: ‘Serving you better, each and every day’. They put people first so naturally, they were the perfect fit to work with Scout Talent

Watch our video to see how Scout Talent helped to transform Humberview’s manual and overwhelming recruitment process into a streamlined and effective way for them to make their top hires, fast.

How The Humberview Group Improved Candidate Experience With :Recruit

Here’s what The Humberview Group used:

The Humberview Group uses Scout Talent’s :Recruit applicant tracking system and recruitment CRM to organize and streamline their recruitment process to better their candidate experience and ultimately make the right hire faster. 

By adopting the :Recruit ATS, The Humberview Group simplified its job application process, eliminated time-consuming manual work, and attracted a pool of top talents. 

What can :Recruit achieve?

Easily post jobs
Create a seamless candidate experience
Communicate with the click of a button
Build your workflow, your way
Screen applications
Connect with more candidates

Empowered by :Recruit, The Humberview Group completely transformed their recruitment methods, stating, ‘I love how easy Scout Talent is to use, it’s very user friendly as a hiring manager and also for candidates who apply online.’ The addition of the easy-to-use ATS software modernized their entire hiring process.

As the company grew, the mounting manual tasks associated with managing job applications via email and spreadsheets became overwhelming. The Humberview Group eagerly embraced a recruitment process revolution with Scout Talent’s :Recruit ATS, and experienced streamlined operations and were then able to deliver an improved candidate experience.

Ready to grow?
Let's get started!

More Info
Denis Labelle | Operations Manager

“I do want to send you my sincerest appreciation for the help you and your team provided in helping us find some new employees for our growing company.  It has really help ease my personal day to day stresses and I know my team is getting through their day to day workloads with a little more ease than previous.

This was a great success from our perspective and our team will definitely reach out in the future.”

More Info
Anthony Boyd | Operations Manager

Thank you Scout Talent for assisting and successfully filling our recruitment needs for a difficult position to fill.  Our Company had been recruiting for this position for many months, with several different recruiting agents and it was Scout Talent’s unique campaign approach that resulting in filling this position.  Thank you Scout Talent and we look forward to working together with future challenging recruiting campaigns.

More Info
Claire Schofield | Manager of Human Resources

“I really enjoyed working with you and the Scout Talent team. I feel you had a good understanding of the position we were trying to fill and targeted the marketing to suit. This is the second time we have used your services, and we added the shortlisting and interviewing this time round, which we found very worthwhile. Colleen did a great job on the interviews, and it was so helpful to see each candidate so we could further shortlist ourselves. We’ll definitely work together again as soon as the need arises.”

More Info
Fernando De Melo | Principal Consultant

“Recruiting for a small business is costly and time-consuming. I was reluctant at first to use the service because of the poor experience I had with other recruiters. The team at Scout Talent has been great. In the last 12 months, they helped us gain clarity on our hiring practices, re-design our hiring processes and helped us to keep up with our growth. I’m happy with the value we get from our partnership with Scout Talent”

More Info
Dan Akers | D. Akers Property Solutions Ltd

Megan and Colleen have been a great help with their hard work in finding multiple candidates for our company job opportunities. Always on the ball and keeping candidates engaged is what makes this company successful in matching employers with employees. I look forward to using their services again in the future.

More Info