“What we enjoy most about Scout is their customer service, their marketing team and their recruiters are great with communicating with our hiring team. They are in constant communication getting to know us and getting to know the team and really trying to find what type of candidate we’re looking for.”
Hospitality Recruitment Specialists
Supporting Canadian hospitality organizations for 18 years
- Make multiple hires at once
- Discover team & cultural fit through behavioral testing
- Reduce time to hire with automated & streamlined processes
- Do more with less. Maximize the return on your TA investment
The recovery of the hospitality and tourism industry is well underway, with hospitality employment levels increasing by 40% in 2022 alone.
With more growth projected over the next three years, hospitality recruitment teams must get ahead of the competition.
Our hospitality recruitment specialists are poised to help you create engaging campaigns that get great results.
We can help you attract and retain high-quality hospitality workers that take your customer service to the next level:
- People who can self-manage and take initiative to solve problems;
- People with the resilience and adaptability to thrive in a range of environments;
- People with teamwork and communication skills suited to client-facing roles.
Our Recruitment Campaign Process
Job analysis call
The best 30-min investment you’ll ever make. This call allows our Specialists to deeply understand your organization, position, benefits and ideal candidate.
Talent landing page
We create a dedicated landing page for your vacancy. Our specialists use your organization’s branding and engaging messaging that makes your opportunity shine.
Tailored advertising
Our specialists target the best talent through strategic advertising campaigns, targeted copy, and ongoing campaign optimization. We maximize the visibility of your vacancy by using both active and passive channels.
Screening questions
Tailored screening questions help to find your ideal candidate faster. By asking the right questions, the workload to shortlist your talent pool is reduced.
Easy-to-use recruitment software
Gain access to the lite version of our ATS, :Recruit Essentials. With all candidate information stored in one secure location, it is easy for your team to collaborate on the hiring process.
Access your talent pool
You’ll be able to access your entire talent pool, allowing you to make multiple hires at once, or keep top candidates engaged for future opportunities with your organization.
Why use our hospitality recruitment services?
Hospitality experience
Hospitality organizations, across Canada and US trust us with their recruitment needs.
Attract the best talent
Our Recruitment Marketing Specialists take the time to write attractive, engaging recruitment advertisements with your branding to make your opportunity shine.
Recruitment expertise
Our Specialists offer expertise in recruitment marketing and advertising, candidate shortlisting and selection, and employer branding.
Customized candidate shortlisting
Get support with video interviewing, behavioural testing, background and reference checks, skills testing and more.
Tailored solutions
There’s no such thing as a one-size-fits-all approach. Whether you want to keep some recruitment processes in-house, attract more healthcare workers, or conduct additional checks, we can tailor a solution that’s right for you.
Not a recruitment agency
Unlike a traditional recruitment agency, we work on a flat-fee model. We never charge a percentage of salary, and our client's have full control of their talent pools.
Candidate care
From extending an offer to your ideal candidate, to providing all your candidates with feedback, we take steps to ensure all your candidates have the best recruitment experience with your healthcare organization.
Hospitality roles we specialize in
- Hotel Manager
- Food and Beverage Manager
- Restaurant/Cafe Manager
- Sales
- Marketing
- Kitchen Manager
- Front-of-House
- Reservations
- Conferences & events
- Guest Services
- Chefs/Cooks
- Wait staff
- Sommelier
- Bar staff
- Gaming staff
- Housekeeping
- Operations
- Maintenance
- Hotel Concierge
- Spa manager
Recruitment campaigns include a 12-month subscription to the lite version of our ATS, :Recruit Essentials
Scout Talent’s recruitment campaigns are supported by its comprehensive talent acquisition platform that features a range of software modules and solutions. Scout Talent’s premier :Recruit module is an applicant tracking system and Recruitment CRM that allows organizations to manage their entire talent acquisition process with one powerful tool. As part of a recruitment campaign with Scout Talent, you’ll gain access to the lite version of this platform, :Recruit Essentials for 12 months.
Scout Talent’s suite also features software to support organizations with onboarding, talent pooling, learning management, and payroll:
An applicant tracking system and recruitment CRM that allows your organization to manage its entire talent acquisition process.
:Essentials is the lite version of our premier :Recruit module that has been tailored for small-to-medium-size organizations.
:Engage is a recruitment marketing and talent pipelining engine that allows you to keep candidates engaged. Build and nurture talent pools, strengthen your employer brand, and recruit passive candidates with the :Engage module.
:Onboard is a digital contract creation solution that makes onboarding new employees quick and effortless. Streamline the onboarding process with automated email templates that populate with candidate data, and the ability to export data for your payroll system.
Scout Learning is a learning management system with specialist support that allows you to deliver, track and report on the learning and development of your team. Populate the platform with your own internal training resources, or create learning materials tailored to your organization.
The Scout Talent platform is supported by a team of talent acquisition specialists who partner with your internal recruitment team to bring your talent strategy to life. Our service-enabled software is customizable. You won’t need to change your processes to suit the software – we configure the software so it fits with your existing ecosystem.
Our Scout Talent Marketplace is open-platform meaning it integrates with a range of talent acquisition & HR-related technology products and services.
Client Feedback
★★★★★ 5/5
“When it comes to delivering an exceptional experience, it all comes down to the people. And Scout Talent helps us to find those people.”
David Murrie, General Manager Human Resources
Trippas White Group
★★★★★ 5/5
“Scout Talent and Fitzroy Island Resort is a match made in heaven. The second that I engaged with them, I knew that they were going to be the right fit for our business.”
Victoria Philips, HR Coordinator
Fitzroy Island Resort
Only spend time on the very best candidates by using our proven screening techniques
Our Hospitality Recruitment Services are backed by industry experts
A Targeted Approach
Our recruitment marketing specialists leverage hospitality recruitment SEO to create job advertisements that target the right hospitality candidates.
Tailored Messaging
Our recruitment marketing and employer branding specialists will tailor your hospitality recruitment campaigns to highlight your organization’s culture, purpose and values.
Proven Screening Techniques
Our shortlisting and selection team screens qualified candidates through group assessment days, interviews, tests and checks to find the right retail talent for your organization.
How can Hospitality Recruitment help you?
Save Time
A lack of time can have you cutting corners and not achieving the results you want. Our retail recruitment specialists will maximize your recruitment capabilities and streamline the process.
No More Ad Copy Writing
Our recruitment marketing specialists will craft custom, effective job advertisements with SEO best practices to attract the hospitality talent you need.
Reduce Staff Turnover
Enjoy better quality hires (who will last) from a pool of candidates who are vetted and well-matched to your company values, openings and culture.
Chat to a Hospitality Recruitment Specialist
🎄Start 2025 Strong with New Hires 🎄
We know holiday hiring can feel like a race against the clock, especially with competition heating up! This season, we’re here to help you fill your talent pool with ease and confidence. That’s why we’re gifting you an extra boost to attract the best candidates with:
- 🎁 $685 of Additional Advertising
- 🎁 2-Week Campaign Extension
Imagine the power of 6 whole weeks to reach and attract top talent – that’s 2 extra weeks to secure the perfect fit for your team. And remember, you can hire as many great candidates as you like from this talent pool!
🎅 Take advantage of this jolly offer and let us help make your holiday hiring wishes come true. Because the gift of great hires? Well, that’s priceless. 🌟
🎄 Overwhelmed by a Sleigh-Load of Applications? 🎄
If your job posting is attracting too many applicants to handle, this season we’ve got the perfect gift to make your hiring process merry and bright! Say goodbye to sifting through endless resumes and start 2025 with a top-notch, ready-to-interview talent pool. This season we’ve giving you:
- 🎁 3 First-Round Video Interviews
- 🎁 Candidate Rating & Ranking
With our holiday offer, you can focus on only the best candidates right from the start. Let us handle the initial screenings and organise your top contenders, so you’re ready to make great hiring decisions without the holiday rush.
🎅 Take advantage of this gift and save time, so you can relax this season knowing your dream team is just around the corner. 🌟
Start 2025 Strong with Your New ATS & Recruitment CRM, Recruitment Marketing and Candidate Pooling or Onboarding Module!
Tired of manual processes slowing you down? Struggling to stretch your recruitment budget? Our Free Implementation offer, saving you $3,000, is designed to help you overcome these challenges effortlessly.
With expert support throughout the setup, we’ll handle the transition smoothly, so you can focus on what really matters: building a top-notch team without the stress. Whether it’s our ATS & Recruitment CRM, Recruitment Marketing and Candidate Pooling Module, or Onboarding Module, you’ll experience a streamlined, hassle-free process that saves both time and resources.
:Recruit
Attract and secure top talent with Scout Talent’s :Recruit, a leading Applicant Tracking System, and Recruitment CRM. With :Recruit, your talent acquisition activities instanyly become more productive.
:Engage
:Engage is a recruitment marketing and candidate pooling module that allows you to keep candidates engaged. Build and nurture talent pools, strengthen your employer brand, and recruit passive candidates with the :Engage module.
:Onboard
:Onboard is a digital contract creation solution that makes onboarding new employees quick and effortless. Streamline the onboarding process with automated email templates that populate with candidate data, and the ability to export data for your payroll system.
This is your chance to reduce manual work, optimize hiring, and kickstart 2025 on the right foot. Choose your module and enjoy the savings!
Start 2025 Strong with 3 Months of Free AI Suite!
Struggling to find the right candidates quickly? Recruitment bottlenecks and repetitive tasks slowing you down? Our free 3-month AI Suite, saving you $3,000, can help you tackle these challenges head-on. Designed to save time and optimize efficiency, AI Suite streamlines everything from job ad creation to candidate screening, so you can hire the best talent faster and start 2025 with momentum.
Here’s how AI Suite empowers your recruitment:
AI Studio
Instantly create tailored job ads, screening questions, and social media posts that attract top talent. Say goodbye to hours spent on recruitment collateral!
AI Screen
Speed up screening, automate interview prep, and gain candidate insights at a glance. Focus on connecting with candidates, not on tedious tasks.
Claim your 3-month free access now and step into 2025 with a smarter, faster recruitment strategy!