V!VA Retirement Communities™
For V!VA Retirement Communities, making a difference is more than a goal, t’s a way of life. Guided by their mission to Make Today Great!, they’ve built a reputation for fostering vibrant, supportive environments for their residents. With over 500 team members across 9 locations, V!VA’s success in the retirement community industry is a testament to the dedication and compassion of their people, those who make every day meaningful for the residents they serve.
- V!VA Retirement Communities site: vivalife.ca
- Industry: Retirement Community
- Employees: 500+
- Region: Ontario
- Client Since: June, 2014
Products
:RECRUIT
Scout Talent: Recruit
Applicant Tracking System and Recruitment CRM
:ENGAGE
Recruitment Marketing and Talent Pooling
Facts
76% More Applications
46% Faster Hiring
33% Workload Reduction
The Challenge
As V!VA grew, so did the demand for an efficient, scalable hiring process. Matt Uy, Senior Talent Attraction Specialist, saw firsthand the impact of V!VA’s manual recruitment approach:
1. Labour-intensive job creation and posting – Crafting and posting job ads on multiple platforms for various roles consumed significant time.
2. High volume of applicants – With over 280 job openings each year, managing recruitment could quickly become overwhelming.
3. Time-consuming applicant review process – V!VA’s team manually reviewed each application, requiring substantial time and effort.
4. Resource-intensive interview preparation – Creating interview questions and preparing hiring managers for candidate evaluations required manual human touch and effort.
The Solution - AI Suite to the Rescue
When V!VA partnered with Scout Talent, they found an optimal solution for streamlining their manual and administrative tasks. With the AI Suite’s powerful automation, V!VA’s HR team could finally step away from time-consuming processes and instead focus on what mattered most: finding and hiring the best talent.
By embracing the AI-driven tools, V!VA’s recruitment process became faster and more efficient, allowing them to fill roles with top talent who aligned with their community-driven mission.
Results
Since implementing AI Suite, V!VA has experienced great success. Some of the remarkable results include:
76% More Applications
Despite posting the same number of jobs (280 vs. 289 year-over-year), V!VA received 22,026 applications in the last year, a 76% increase! The AI Suite’s optimized job postings played a pivotal role in drawing more high-quality candidates.
46% Faster Hiring
V!VA’s average time-to-hire dropped from 31.5 days to just 17 days, almost halving their hiring time. With AI-driven applicant screening, the team efficiently identified top talent, streamlining their decision-making and onboarding processes.
33% Workload Reduction
Leveraging the AI’s smart applicant summaries, V!VA’s HR team reduced their workload by approximately 33%. The AI filtered and highlighted the best candidates, freeing up time to focus on strategic hiring.
Testimonials
“AI [Suite] reduced my workload by 1/3 by pinpointing and highlighting skills and experience that we are looking for in our valued team members. It can initially give me great overviews which helps me dwell into those applicants closely, reducing the time it takes to go over hundreds of resumes on the daily.”
Matt Uy
Senior Talent Attraction Specialist
